Shipping and Returns
Shipping
We ship most orders via USPS Priority Mail with a flat shipping rate of $8.99 per order. Some items require special handling and/or extra insurance. Your package will include tracking and insurance for added peace of mind.
Holiday Shipping Notice:
Please note that USPS Priority Mail recommends shipping by December 19th to reasonably expect delivery by Christmas. As we approach the holidays, shipping delays may occur due to increased demand. We encourage early shopping to ensure your package arrives on time.
We currently ship exclusively within the United States. Orders are processed and shipped the same day of purchase.
Returns and Refunds
We take pride in offering unique, pre-owned vintage jewelry. Due to the nature of our products, all sales are final except in the following limited cases:
1. If the product is not as described on our website.
2. If the product is damaged during shipping.
For eligible refunds:
You must contact us within **48 hours** of delivery at info@luckylassjewelry.com.
Please include your order number,
Provide a detailed description and clear photos of the issue.
If approved, we will refund the original purchase price to your payment method.
Please Note:
- All items are sold as-is due to their vintage, pre-owned nature. Minor imperfections and signs of age are part of the unique character of vintage jewelry and will be noted in product descriptions.
- We do not accept returns for reasons such as "change of mind."
Payment Methods
- Visa
- MasterCard
- American Express
- PayPal
All transactions are secure, and your payment information is protected through Shopify's encrypted payment gateway.
Additional Information
Every piece of jewelry we sell is one-of-a-kind. Once an item is sold, it cannot be restocked or replaced. We recommend acting quickly if you see something you love!
If you have any questions about our policies, feel free to reach out at info@luckylassjewelry.com